Privacy Policy

1. Overview

This policy explains what information MuleHair Labs collects, how we use it, and the choices you have. We aim to collect only what we need to run our business and serve our clients.

2. Information We Collect

• Contact details you submit through forms on our website, such as your name, business name, and a way to reach you.
• Engagement information shared during assessments and projects, including operational details about your business that you choose to share with us.
• Basic technical data such as pages visited and approximate location, used to understand site usage.

3. How We Use Information

We use information to respond to inquiries, deliver services we have agreed to provide, improve our website, and meet legal or accounting obligations. We do not sell your personal information.

4. Sharing

We may share information with trusted service providers who help us operate our website and deliver services, such as hosting and email tools. These providers are only permitted to use your information to provide their services to us.

5. Data Retention

We keep information for as long as needed to provide services, run our business, and meet legal requirements. Inquiry submissions that do not lead to an engagement are deleted on a regular schedule.

6. Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

7. Your Choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by contacting us. We will respond in line with applicable law.

8. Updates

We may update this policy from time to time. The latest version will always be posted on this page with an updated date.

9. Contact

Privacy questions? Reach out via the contact section on our homepage.